ReachNow Subscription
Terms and Conditions

ReachNow SUBSCRIPTIONS Pilot Addendum to ReachNow membership agreement 
Last Updated: [9/25/18]

  1. 1. Agreement. This ReachNow Subscription Pilot Addendum to the ReachNow Membership Agreement (the “Subscription Addendum”) governs the relationship and establishes the rights and responsibilities of ReachNow LLC d/b/a ReachNow (“ReachNow”) and you (“Authorized User”) as a member of and participant in ReachNow’s Subscription Pilot (“Subscription Pilot”).  The terms and conditions of the following documents, all of which are available on a ReachNow mobile application and/or the ReachNow website (the “Website”), are incorporated into this Subscription Addendum by reference, as in effect from time to time and as applicable to the Subscription Pilot: (a) the FAQs applicable to Subscription generally, (b) that certain ReachNow Membership Agreement by and between Authorized User and ReachNow (the “ReachNow Membership Agreement”), and (c) all documents incorporated by reference into the ReachNow Membership Agreement. All terms and conditions (including those incorporated by reference) of the ReachNow Membership Agreement will apply to Authorized User’s participation in the Subscription Pilot as an Authorized User. In the event of any direct conflict between the terms of the ReachNow Membership Agreement and this Subscription Addendum, the terms of this Subscription Addendum will control. All capitalized terms used in this Subscription Addendum and not defined in this Subscription Addendum will have the meanings ascribed to such terms in the ReachNow Membership Agreement, as applicable. The term “App” as used in this Subscription Addendum will mean, collectively, the versions of the ReachNow mobile applications that are in use by Authorized User from time to time in connection with Member’s use of ReachNow Drive and ReachNow Ride. For the avoidance of doubt, Authorized User will use the App available for download from the iOS App Store or Google Play (the “ReachNow App”) to access Services related to ReachNow CarSharing and Ridehailing. 
  2. 2. Subscription Pilot Overview. Only Members of ReachNow who meet specific additional eligibility criteria and have been approved by ReachNow to participate in the Subscription Pilot may participate in the Subscription Pilot. For the avoidance of doubt, the vehicles available through the Subscription Pilot are all “Vehicles” as defined in the ReachNow Membership Agreement, and Authorized User’s use of any Vehicle is subject at all times to the terms and conditions of the ReachNow Membership Agreement, as applicable, except for any terms or conditions that are in direct conflict with this Subscription Addendum.  The Subscription Pilot allows Authorized Users to pay $800.00 for unlimited access to “Services” offered through ReachNow Drive and ReachNow Ride in Seattle, Washington. “Services” as used in this Subscription Addendum and the Subscription Pilot means Drive Costs (as defined in Section 6.3 of the ReachNow Membership Agreement) or Ride Costs (as defined in Section 6.4 of the ReachNow Membership Agreement) offered in the Seattle, Washington Home Area (as defined in the ReachNow Membership Agreement) or the Ride Service Area (as defined in the ReachNow Membership Agreement). Each such payment is referred to in this Subscription Addendum and the Subscription Pilot as a “Subscription Amount.” As further described in Section 4 below, upon each $800.00 Subscription Amount payment (which will be automatically charged to Authorized User’s Payment Method), ReachNow will give Authorized User unlimited access to Services. Also as further described below, each Subscription Amount will be valid for use for the next calendar month beginning after the date the applicable Subscription Amount payment was made (each such month, a “Subscription Period”), and not for any subsequent period barring payment of an additional Subscription Amount.  
  3. 3. Membership.
    1. 3.1 Membership Eligibility. 
      • (a) To be eligible as a member of the Subscription Pilot, a person must meet (as determined in ReachNow’s sole discretion) the member eligibility criteria listed below (“Authorized User Eligibility Criteria”) at the time of application and at all times thereafter:
        1. (1) Be a Member in good standing of ReachNow Car and Ride Sharing (as determined by ReachNow in its sole discretion) provided however, at minimum, Authorized User must meet all Membership Criteria (as provided in Section 2 of the ReachNow Membership Agreement); and
      • (b) Prior to becoming a member of the Subscription Pilot, Authorized User must have requested access to the Subscription Pilot and must have received approval by ReachNow to participate in the Subscription Pilot.
      • (c) Authorized User represents that he or she meets and will continue to meet the Membership Criteria (as provided in Section 2 of the ReachNow Membership Agreement), and the Authorized User Eligibility Criteria (as described in this Section 3 of this Subscription Addendum) during the term of this Subscription Addendum and that he or she will report any change in his or her compliance with the Membership Criteria or the Authorized User Eligibility Criteria to ReachNow as soon as practicable, but no later than twenty-four (24) hours after such change.
      • 4. Additional Terms Pertaining to the Subscription Pilot
    2. 4.1 Prepaid Mobility Amount.  Authorized User will be charged a Prepaid Mobility Amount on November 1, 2018, December 1, 2018, and January 2, 2019 (each, a “Payment Date”) unless this Subscription Addendum is terminated prior to any Payment Date in accordance with Section 5 of this Subscription Addendum.  Each Subscription Amount will be automatically charged to the Authorized User’s Payment Method on file with ReachNow. Authorized User explicitly agrees to allow ReachNow to automatically charge Authorized User’s Payment Method for each Subscription Amount without any action or further consent required from Authorized User.
    3. 4.2 Subscription Access.  Upon the payment of each Subscription Amount, ReachNow will provide Authorized User with unlimited access to ReachNow services for a specific period: 
      • (a) After Authorized User pays the November 1, 2018 Subscription Amount, ReachNow will provide Authorized User with unlimited access to Services used between the period of November 1, 2018 through and including November 30, 2018 (“Credit Period 1”);
      • (b) After Authorized User pays the December 1, 2018 Subscription Amount ReachNow will provide Authorized User with unlimited access to Services used between the period of December 1, 2018 through and including January 1, 2019 (“Credit Period 2”); and
      • (c) After Authorized User pays the January 2, 2019 Subscription Amount ReachNow will provide Authorized User with unlimited access to Services used between the period of January 2, 2019 through and including January 31, 2019 (“Credit Period 3”).  

For the avoidance of doubt, the November 1, 2018 Prepaid Mobility Amount and Promotional Credit 1 are associated with Credit Period 1; the December 1, 2018 Prepaid Mobility Amount and Promotional Credit 2 are associated with Credit Period 2; and the January 2, 2019 Prepaid Mobility Amount and Promotional Credit 3 are associated with Credit Period 3.

    1. 4.3 Subscription Pilot Is Only Applicable to Services. Subscription Amount funds will only provide unlimited access to the Services incurred during the Subscription Pilot (pursuant to the terms and conditions of this Subscription Addendum) and are NOT available to pay for “Other Costs” connected with ReachNow Drive or ReachNow Ride. “Other Costs” means any fees, charges, costs, or penalties described in the Pricing Terms (as defined in the ReachNow Membership Agreement, as applicable) or connected with ReachNow Drive or ReachNow Ride that are not Rental Costs or Ride Fares. For the avoidance of doubt, Other Costs still are applicable to Authorized User’s use, membership in, and participation in ReachNow Drive and ReachNow Ride during the Subscription Pilot, but such Other Cost amounts will be charged to Authorized User’s Payment Method as described in the ReachNow Membership Agreement and are not eligible to be paid using the Subscription Pilot funds.
    2. 4.4 Subscription Pilot Available in Seattle, Washington and in Portland, Oregon. The Subscription Pilot is only available for use in connection with Services offered in the Seattle, Washington Home Area or the Ride Service Area (as defined in the ReachNow Membership Agreement), as well as in the Portland, Oregon Home Area (as defined in the ReachNow Membership Agreement). For the avoidance of doubt, only Services that are offered in the Seattle, Washington Home Area and Ride Service Area (both as defined above) and in the Portland, Oregon Home Area are eligible for access upon paying the Subscription Amount.
    3. 5. Term; Termination of Membership in Subscription.
    4. 5.1 Term.  This Subscription Addendum will commence on the date of submission of participation request (which must be no later than October 31, 2018 or this Agreement will not be considered to be in effect) and will continue in effect until November 30, 2018 (the “Initial Term”), unless earlier terminated as provided herein, and will automatically renew for two (2) subsequent periods of one (1) month each, from December 1, 2018 through January 1, 2019 and from January 2, 2019 through January 31, 2019 (each, a “Subsequent Term”) unless earlier terminated as provided herein. 
    5. 5.2 Termination.  This Subscription Addendum will be terminated as follows:
      • (a) At the end of the Initial Term or a Subsequent Term, following the request for termination by Authorized User, if Authorized User requests termination of the Subscription Addendum by calling Member Support at (844) 732-2466 or by sending an email to subscriptions@reachnow.com; provided, however, such request must be given by the 25th day of the month if the Authorized User wishes to avoid the automatic renewal and to terminate this Subscription Addendum prior to the beginning of a Subsequent Term; 
      • (b) Immediately, in ReachNow’s sole discretion, if Authorized User fails to meet the Authorized User Eligibility Criteria, fails to abide by the terms of this Subscription Addendum (including, but not limited to Authorized User’s failure to pay any of the amounts due under this Subscription Addendum by the applicable due date), or upon termination of the ReachNow Membership Agreement; and
      • (c) At the end of the Initial Term or a Subsequent Term, by ReachNow, in ReachNow’s sole discretion.
    6. 5.3 Effect of Termination. Notice of termination by ReachNow will be in writing and may be provided electronically.  Upon termination, participation in the Subscription Pilot will continue until the end of the current term; however, any paid Subscription Amount will not be refunded to Authorized User’s Payment Method on file with ReachNow. If this Subscription Addendum is terminated, Authorized User’s ReachNow Membership Agreement will remain in effect. However, if Authorized User’s ReachNow Membership Agreement is terminated, this Subscription Addendum will automatically terminate, and Authorized User will no longer be eligible to participate in the Subscription Pilot.