Parking and ending your trip
How do I lock the car if I want to park for a short period of time?
Before you get out of the car, select ‘Park & Come Back’ on the in-car screen. Lock the car with the ReachNow app or your Member Key Card on the windshield card reader. You will pay $0.30 per minute while the vehicle is parked.
Do I have to return the vehicle to the location where I picked it up?
No. ReachNow is a free-floating car sharing service, which means wou can pick-up and drop-off cars in any street-legal parking space in the Home Area, including for free at meters. Take a look at all the signs - if you are in a spot that is within 12 hours of being a no park zone, do not park there. You are responsible for tickets or towing fees.
How do I drop off the vehicle?
Once you’ve found a legal parking space, double check that you are not within 12 hours of a no park zone. Tap the Start/Stop engine button and lock the car to end your trip using your ReachNow app or tap your Member Key Card on the windshield card reader. When the light on the reader turns green, your trip is complete. Double check that all the windows and sunroof are closed to avoid issues ending your trip.
Where can I drop off ReachNow vehicles?
You can park your ReachNow vehicle anywhere you find a legal street parking spot inside the Home Area. If you’ve ventured beyond the Home Area, you are responsible for paying any parking or meters costs.
Can I end a trip in Portland?
No. Seattle cars belong to the Seattle fleet and trips can only be ended inside the Seattle Home Area. That being said, you're very welcome to take a car to Portland and back. Also, your ReachNow membership works in every city, so enjoy ReachNow while traveling in Portland or Brooklyn.
Where can I park?
Regular on-street parking spaces
You can park anywhere inside the Home Area for free as long as the spot is legal and with a time limit longer than 1 hour. You cannot park in spots designated for another use (For example: commercial vehicle load zones, truck load and unload, food-vehicle zones, reserved electric car spaces or disabled parking zones, etc.). In some cases, you will find a spot that is time restricted. If this happens, do no park there within 12 hours of the spot becoming a no park zone.
Can I park in Residential Parking Zones?
Yes, within the Home Area, you can legally park in residential parking zones. You must be within the Home Area to end your reservation.
Special parking spaces
You can park in metered spots, or spots with time limits of at least 1 hour or more. You can park in Seattle’s Restricted Parking Zones (RPZs) within the Home Area. You don’t need a special permit.
You cannot end a trip in a private parking lot, even ones that say "public parking." You're welcome to park there temporarily, but you are responsible for any private parking charges and you cannot end a trip there.In Seattle, there are a few expections (see designated parking), but to end our trip, please return to a street legal space inside the Home Area.
Designated parking spaces
In Seattle, we now offer dozens of free designated parking spaces at parking lots and garages in busy neighborhoods, including at the Pacific Science Center’s Claypool Memorial Garage, Cascade Terrace Apartments, 500 Mercer St. Garage and more. A full list of where to find desingated parking is available here. Just like street parking, these spaces are first-come, first-served.
Parking at SeaTac Airport
You can start or end any trip at WallyPark Premier Garage (18613 International Blvd, Seatac WA 98188). ReachNow has a dedicated area located on Level 2 of the garage. When you arrive at SeaTac, you can then take the WallyPark shuttle to the terminal. When returning from the airport, hop on the WallyPark Premier Garage shuttle, which picks up at island 1 and island 3 in the Courtesy Shuttle area at SeaTac. Questions? WallyPark Premier Garage: (206) 455-9611 / ReachNow: (844) 732-2466.
Where Can’t I Park?
Parking spaces specified for special use
You cannot park and end a trip in valet zones, bus zones, commercial vehicle load zones, customer service zones or reserved disabled parking. You cannot park in spaces marked “car share vehicles only.” You cannot park in temporary no parking zones that occur within 24 hours of the time you park.
Private off-street parking
You cannot park and end a trip in private, off-street parking like a driveway, garage, office building, mall or apartment complex.
Parking spaces with short time limits
You cannot park in spaces with time limits of less that 1 hour.
No parking within 15 feet of either side of a fire hydrant.
Rush hour and bus-only lanes (sometimes)
Some lanes convert from parking to traffic lanes during peak hour (7-9 a.m. and 4-6 p.m.). Other lanes convert from parking to bus-only lanes at set times. You cannot park in special lanes like this due to the risk of towing. We allow ONE EXCEPTION ONLY IN DOWNTOWN SEATTLE: If the lane will not convert within 1 hour for the following area: bordered by I-5 to the east, Alaskan Way to the west, Stewart St. to the north and Yesler Way to the south). For example, in this Downtown area you can park in a 4-6 p.m. peak hour lane at 2:30 p.m., but you cannot park there at 3:30 p.m. because it will convert in less than 1 hour.
In Seattle, you must obey the following parking distances: 5 feet from driveways, 15 feet from fire hydrants, 20 feet from crosswalks, and 30 feet from Stop or Yield signs. Please pay attention to avoid any yellow or red painted curbs.
You cannot park where you wouldn’t be able to park your own private vehicle. If it would result in a ticket or tow within 12 hours of parking there, you are responsible for the ticket or tow. If it would always result in a ticket or tow, you are responsible for the ticket or tow. There can include, but are not limited to, Temporary No Parking Areas, Bus Stops, Disabled Spaces (w/out a valid, displayed permit), Taxi Parking, Any Private Parking Lot or Driveway, etc.