Parking and ending your trip
How do I lock the car if I want to park for a short period of time?
Select ‘Park & Come Back’ on the in-car screen and lock the car with the ReachNow app or your Member Key on the windshield card reader. You will incur charges while the vehicle is parked.
Do I have to return the vehicle to the location where I picked it up?
No. ReachNow is a free-floating car sharing service. You can pick-up and drop-off cars in any legal parking space on the street, including for free at meters.
How do I drop off the vehicle?
Once you’ve found a legal parking space, tap the Start/Stop Engine Button and lock the car to end your trip using your ReachNow app or tap your Member Key on the windshield card reader. When the light on the reader turns green, your trip is complete.
Where can I drop off ReachNow vehicles?
You can park your ReachNow vehicle anywhere you find a legal street parking spot. If you’ve ventured beyond the Home Area, you are responsible for parking at and paying for meters. On hills, even small ones, always curb your wheels. One-way trips are encouraged.
Where can I park?
Regular on-street parking spaces
You can park anywhere inside the Home Area for free as long as the spot is legal. You cannot park in spots designated for another use (For example: commercial vehicle load zones, truck load and unload, food-vehicle zones, reserved electric car spaces or disabled parking zones, etc.).
Can I park in Residential Parking Zones?
Yes, within the Home Area, you can legally park in residential parking zones. You must be within the Home Area to end your reservation.
Special parking spaces
You can park in metered spots, or spots with time limits of at least 1 hour or more. You can park in Seattle’s Restricted Parking Zones (RPZs) within the Home Area. You don’t need a special permit.
While it’s okay to park temporarily in a private lot, you are responsible for any private parking charges and you cannot end a trip there. You must return to a sanctioned spot within the Home Area.
Parking at SeaTac Airport
You can also begin and end your trip at WallyPark Premier Garage at 18613 International Blvd, Seatac WA 98188. ReachNow has a dedicated area located on Level 2 of the garage. You can then take the WallyPark shuttle to the terminal. When returning from the airport, hop on the WallyPark Premier Garage shuttle, which picks up at island 1 and island 3 in the Courtesy Shuttle area at SeaTac. Questions? WallyPark Premier Garage: (206) 455-9611 / ReachNow: (844) 732-2466
Where Can’t I Park?
Parking spaces specified for special use
You cannot park and end a trip in valet zones, bus zones, commercial vehicle load zones, customer service zones or reserved disabled parking. You cannot park in spaces marked “car share vehicles only.” You cannot park in temporary no parking zones that occur within 24 hours of the time you park.
Private off-street parking
You cannot park and end a trip in private, off-street parking like a driveway, garage, office building, mall or apartment complex.
Parking spaces with short time limits
You cannot park in spaces with time limits of less that 1 hour.
No parking within 15 feet of either side of a fire hydrant.
Rush hour and bus-only lanes (sometimes)
Some lanes convert from parking to traffic lanes during peak hour (7-9 a.m. and 4-6 p.m.). Other lanes convert from parking to bus-only lanes at set times. You cannot park in special lanes like this due to the risk of towing. We allow ONE EXCEPTION ONLY IN DOWNTOWN SEATTLE: If the lane will not convert within 1 hour for the following area: bordered by I-5 to the east, Alaskan Way to the west, Stewart St. to the north and Yesler Way to the south). For example, in this Downtown area you can park in a 4-6 p.m. peak hour lane at 2:30 p.m., but you cannot park there at 3:30 p.m. because it will convert in less than 1 hour.
In Seattle, you must obey the following parking distances: 5 feet from driveways, 15 feet from fire hydrants, 20 feet from crosswalks, and 30 feet from Stop or Yield signs. Please pay attention to avoid any yellow or red painted curbs.
You cannot park where you wouldn’t be able to park your own private vehicle. If it would result in a ticket or tow within 12 hours of parking there, you are responsible for the ticket or tow. If it would always result in a ticket or tow, you are responsible for the ticket or tow. There can include, but are not limited to, Temporary No Parking Areas, Bus Stops, Disabled Spaces (w/out a valid, displayed permit), Taxi Parking, Any Private Parking Lot or Driveway, etc.