Parking and ending your trip
How do I lock the car if I want to park for a short period of time?
Select ‘Park & Come Back’ on the in-car screen and lock the car with the ReachNow app or your Member Key on the windshield card reader. You will incur charges while the vehicle is parked.
Do I have to return the vehicle to the location where I picked it up?
No. ReachNow is a free-floating car sharing service. You can pick-up and drop-off cars in any legal parking space on the street, including for free at meters.
How do I drop off the vehicle?
Once you’ve found a legal parking space, tap the Start/Stop Engine Button and lock the car to end your trip using your ReachNow app or tap your Member Key on the windshield card reader. When the light on the reader turns green, your trip is complete.
Where can I drop off ReachNow vehicles?
You can park your ReachNow vehicle anywhere you find a legal street parking spot. If you’ve ventured beyond the Home Area, you are responsible for parking at and paying for meters. On hills, even small ones, always curb your wheels. One-way trips are encouraged.
Where can I park?
Regular on-street parking spaces
You can park anywhere inside the Home Area for free as long as the spot is legal. You cannot park in spots designated for another use (For example: commercial vehicle load zones, truck load and unload, food-vehicle zones, reserved electric car spaces or disabled parking zones, etc.).
Can I park in Residential Parking Zones?
Yes, within the Home Area, you can legally park in residential parking zones. You must be within the Home Area to end your reservation.
Special parking spaces
You can park in metered spots, or spots with time limits of at least 1 hour or more.
While it’s okay to park temporarily in a private lot, you are responsible for any private parking charges and you cannot end a trip there. You must return to a sanctioned spot within the Home Area.
Parking at the Portland International Airport
Members cannot end their trip in short-term, long-term or economy lots at PDX; however, members may drop off or pick-up cars at AirPark, located at 6935 NE 82nd Ave., Portland, OR 97220. AirPark attendants will direct you to the ReachNow parking spaces that are clearly marked. A free 5 - 10 minute shuttle will take you to and from PDX.
Getting a free shuttle to AirPark from PDX.
Call +1 503-257-2559 and request a shuttle once you have reserved your car from the App. The shuttle is about 15 minutes away from PDX. The AirPark shuttle picks up on the lower roadway outside of baggage claim at Island 2. You will see a ReachNow logo on the shuttle.
Where can’t I park?
Parking spaces specified for special use
You cannot park and end a trip in valet zones, bus zones, commercial vehicle load zones, customer service zones or reserved disabled parking. You cannot park in spaces marked “car share vehicles only.” You cannot park in temporary no parking zones that occur within 24 hours of the time you park.
Private off-street parking
You cannot park and end a trip in private, off-street parking like a driveway, garage, office building, mall or apartment complex.
Parking spaces with short time limits
You cannot park in spaces with time limits of less that 1 hour.
No parking within 15 feet of either side of a fire hydrant.
Rush hour and bus-only lanes (sometimes)
Some lanes convert from parking to traffic lanes during peak hour (7-9 a.m. and 4-6 p.m.). Other lanes convert from parking to bus-only lanes at set times. You cannot park in special lanes like this due to the risk of towing.
Special Entertainment District
Between 10:00pm and 3:00pm on Fridays, Saturdays and specific major holidays, the following streets will be closed to all vehicular traffic:
• NW 3rd Ave from W Burnside to NW Everett
• NW Couch from NW 2nd Ave to NW 4th Ave
• NW Davis from NW 2nd Ave to NW 4th Ave
You cannot park where you wouldn’t be able to park your own private vehicle. If it would result in a ticket or tow within 12 hours of parking there, you are responsible for the ticket or tow. If it would always result in a ticket or tow, you are responsible for the ticket or tow. There can include, but are not limited to, Temporary No Parking Areas, Bus Stops, Disabled Spaces (w/out a valid, displayed permit), Taxi Parking, Any Private Parking Lot or Driveway, etc.