Parking and ending your trip
How do I lock the car if I want to park for a short period of time?
Before you exit the car, select ‘Park & Come Back’ on the in-car screen and lock the car with the ReachNow app or your Member Key card on the windshield card reader. You will be charged a reduced rate ($0.30 per minute) while the vehicle is parked.
Do I have to return the vehicle to the location where I picked it up?
No. ReachNow is a free-floating car sharing service, which means you can end your trip anywhere in the Home Area. When you're done driving, park in any legal parking space on the street, including for free at meters in Portland.
How do I end a trip?
Once you’ve found a legal parking space, tap the Start/Stop engine button. Double check that all the windows (including the sunroof) are closed. Grab all your items and then lock the car to end your trip using your ReachNow app or tap your Member Key card on the windshield card reader. When the light on the reader turns green, your trip is complete.
Where can I drop off ReachNow vehicles?
You can park your ReachNow vehicle anywhere you find a legal street parking spot inside the Home Area. You're welcome to take the car outside of the Home Area, but you are responsible for parking at and paying for meters.
Can I take a ReachNow Portland car to Seattle?
Absolutely, but you cannot leave it there. ReachNow Portland cars call Portland home and must be returned to the Portland Home Area to end your trip. If you're headed to Seattle, you're welcome to bring a ReachNow Portland car roundtrip. Or, if you get to Seattle another way, your membership lets you use ReachNow while in Seattle.
Can I use ReachNow in the snow?
Winter driving requires special consideration. Our ReachNow fleet of xDrive (all-wheel drive) vehicles does great in most conditions, more on xDrive here. The BMW 3-Series and BMW X1 vehicles feature xDrive. However, our cars do not have cold weather tires, nor do we provide tire chains. Do not take a ReachNow vehicle where chains are mandatory.
Where can I park?
Regular on-street parking spaces
You can park anywhere inside the Home Area for free as long as the spot is legal. You cannot park in spots designated for another use (For example: commercial vehicle load zones, truck load and unload, food-vehicle zones, reserved electric car spaces or disabled parking zones, etc.). There are some situations where zones are temporarily no park zones. Play it safe and avoid parking in temporary no park zones less than 12 hours before it converts to a no park zone. You will be responsible for any tickets or towing fees if the car needs to be removed.
Can I park in Residential Parking Zones?
Yes, within the Home Area, you can legally park in residential parking zones - no special permit required. You must be within the Home Area to end your reservation. Be mindful not to block any driveways or loading zones.
Special parking spaces
You can park in metered spots, or spots with time limits of at least 1 hour or more.
Parking lots, even ones that say "public parking," are not free to use with ReachNow. While it’s okay to park temporarily in a private lot, you are responsible for any private parking charges and you cannot end a trip there. To end your trip, you must find a legal street parking space inside the Home Area.
Parking at the Portland International Airport
Members cannot end their trip in short-term, long-term or economy lots at PDX; however, members may drop off or pick-up cars at AirPark, located at 6935 NE 82nd Ave., Portland, OR 97220. AirPark attendants will direct you to the ReachNow parking spaces that are clearly marked. A free 15 minute shuttle will take you to and from PDX.
Getting a free shuttle to AirPark from PDX.
Call +1 503-257-2559 and request a shuttle once you have reserved your car from the app. The shuttle is about 15 minutes away from PDX. The AirPark shuttle picks up on the lower roadway outside of baggage claim at Island 1. You will see a ReachNow logo on the shuttle.
Parking at Orenco Station (Hillsboro)
Valid parking spaces are shown here and include:
• NE 61st Ave.
• NE Brighton Dr.
• NE 63rd Ave.
• Orenco Station Parkway (West side)
• NE Cherry St.
• NE Alder St.
• NW Birch St.
Note: the East side of Orenco Station Parkway is time-restricted and therefore, is not eligible to end reservations. However, the West side is not time-restricted and therefore is eligible for parking. The rest of the designated streets in the Orenco area are OK to park on either side but members must pay attention to signs.
Parking at Tektronix Campus (Beaverton)
Members may park in ten (10) valid parking spaces, which are accessed from the entrance to Tektronix building 39 parking lot off of Southwest Jenkins Road. Parking spaces are designated with signs that display “ReachNow CarSharing Vehicles Only.”
Where can’t I park?
Parking spaces specified for special use
You cannot park and end a trip in valet zones, bus zones, commercial vehicle load zones, customer service zones or reserved disabled parking. You cannot park in spaces marked “car share vehicles only.” You cannot park in temporary no parking zones that occur within 12 hours of the time you park.
Private off-street parking
You cannot park and end a trip in private, off-street parking like a driveway, garage, office building, mall or apartment complex, even if there is signage that suggests it is "public parking."
Parking spaces with short time limits
You cannot park in spaces with time limits of less than 1 hour.
No parking within 15 feet of either side of a fire hydrant.
Rush hour and bus-only lanes (sometimes)
Some lanes convert from parking to traffic lanes during peak hour (7-9 a.m. and 4-6 p.m.). Other lanes convert from parking to bus-only lanes at set times. You cannot park in special lanes like this due to the risk of towing.
In Portland, you must obey the following pwrkign distances: 5 feet from driveways, 15 feet from fire hydrants, 20 feet from crosswalks, and 30 feet from Stop or Yield signs. Please pay attention to avoid any yellow or red painted curbs.
Special Entertainment District
Between 10:00pm and 3:00am on Fridays, Saturdays and specific major holidays, the following streets will be closed to all vehicular traffic:
• NW 3rd Ave from W Burnside to NW Everett
• NW Couch from NW 2nd Ave to NW 4th Ave
• NW Davis from NW 2nd Ave to NW 4th Ave
You cannot park where you wouldn’t be able to park your own private vehicle. You cannot end your trip in a zone that will become a temporary no parking zone within 12 hours. If you end your trip within 12 hours of the zone becoming no parking, you will be responsible for any ticket or tow for up to 24 hours from the time you parked in the temporary no parking zone. This can include, but are not limited to: temporary no parking areas, bus stops, disabled spaces (w/out a valid, displayed permit), taxi parking, any private parking lot or driveway, etc.
Orenco Station (Hillsboro)
In Orenco Station, you cannot park or end your trip in:
• “No Parking Any Time” zones.
• Time restricted zones of any length; e.g. 5 min., 15 min. 30 min. 2 hour
• Permit Parking Only zones.
• Any other places where non-ReachNow cars would get ticketed or towed (e.g. fire hydrants, etc.)
Tektronix's Beaverton campus
You cannot park in any non-ReachNow designated parking spot
What if I cannot find a parking spot at Orenco or Tektronix to end my trip?
In the highly unusual circumstance, call customer support at (844) 732-2466 and we will manually end your trip or help you find parking.