How it Works
OverviewUsing ReachNow is easy. Watch the video to learn how.
Swipe the slider to locate a nearby BMW 3 Series, electric BMW i3, BMW X1, MINI Cooper or MINI Clubman vehicle. Reserve a car for up to 30 minutes at no charge directly from the app, or walk up to car with a green light on the card reader and take it spontaneously. Green means go - its available.
Once inside, enter your PIN using the controller between the seats and then hit the road like you own it. If you held the car from the app, you can also enter your PIN directly from the app. Keep your car for as little or as long as you'd like: drive to work, run errands, drive to a trailhead or start a weekend getaway. You only pay for the time you use. Fuel/charging and insurance is always included in our per-minute price.
When you want to end your trip, park the car in a space permitted by our city-specific guidelines, exit the vehicle and lock it with your app or Member Key card. You can also select 'Park and Come Back' to keep your car reserved at a discounted rate of 10 cents per minute. There's no need to feed the meter - we cover the cost of downtown parking in our Seattle and Portland Home Areas.
Can I use ReachNow in the snow?
Winter driving requires special consideration. Our ReachNow fleet of xDrive (all-wheel drive) vehicles does great in most conditions, more on xDrive here. The BMW 3-Series and BMW X1 vehicles feature xDrive. However, our cars do not have cold weather tires, nor do we provide tire chains. Do not take a ReachNow vehicle where chains are mandatory
Starting or ending a trip at Wally Park Premier Garage at Sea-Tac Airport or AirPark Parking Lot near PDX Airport will incur a $5 additional charge.
*For a limited time the first hour is $15; standard one hour driving cap is $20.
After the automatic rate cap time limit is met, per minute pricing applies again until the next tier is met. We always give you the best price. These prices include insurance, fuel (for trips under 24 hours) and parking (at public meters on street within our Home Areas in Seattle/Portland). In Seattle/Portland, all trips include up to 400 miles per day. For members in New York that use our residential service, all trips includes 500 miles per trip. Excess mileage is billed at $0.45/mile.
|Member Key Card Replacement||$25 per case|
|Lost Car Documents||$20 per case|
|Declined Credit Card Payment||$25 per case|
|Excessive Cleaning Required||$50 per case|
|Smoking in Vehicles||$50 per case|
|Unauthorized Parking||$100 per case|
|Towed Vehicle||$150 per case|
|Processing for Violations/Tickets||$25 per case|
|Processing Pay by Mail Fee||$5 per case|
|Unlocked/Unsecured Vehicle||$100 per case|
|Drained Battery||$100 per case|
|Unauthorized Use of Member Key card by Third Party||$150 per case|
|Abandoned Car Outside of Home Area||$250 per case|
|Criminal Actions||$150 per case|
|Dunning Process||$25 per case|
|Damage Fee||$1,000 per accident|
|ReachNow Protect (Damage Fee Waiver)||$9/month or $90/year (plus tax)|