Starting with ReachNow: Your 101 Guide to the Basics

So, you’re interested in ReachNow -- let’s start by giving you an overview of the basics. In case you didn’t already know, ReachNow operates car sharing (ReachNow Drive) in Portland and Seattle, as well as ride hailing (ReachNow Ride) in Seattle.

To use ReachNow, you need to become a Member – which means joining our amazing community. To become a Member, download the ReachNow app on your iOS or Android device and sign up to Ride and Drive. Follow the simple instructions and you could be approved to Drive yourself and get a Ride within minutes. Now, let’s get you on the road!

Once you’re approved as a Member, you can open your app and see your current location on the map, along with Drive and Ride (Seattle only) icons across the map. The Drive icons are the blue and green hexagons – the green icon is the car closest to you. The Ride icons are the grey cars moving across the map.

Start by entering your destination to get price estimates and ETA. We’ll show you the nearest vehicles to drive yourself, or an ETA for one of our professional drivers to come pick you up. You can also schedule a Ride from 30 minutes to 7 days in advance.

To become a member, click here. If you’d like to learn more about ReachNow—our cars, our policies, and little known secrets like our affinity for dancing flamingos—click on any of the educational boxes at the top of the Help page. Otherwise, stay tuned for more ReachNow tips and tricks via our blog!


Anna Anderson